Goods and Services Tax (GST) Refund

Tourists who wish to claim GST for their purchases made at Takashimaya Department Store/Takashimaya Square B2, kindly proceed to Customer Service Centre at Level 3 to have your eTRS (GST Refund) tickets issued.Other terms & conditions apply. 

HOW TO GET YOUR TAX REFUND

1.SHOP
After making payment for your purchased items, kindly proceed to the Customer Service Centre (Level 3) to obtain a Global blue eTRS ticket. Request to have your Tax Free purchase linked to your credit card or Global Blue Tax Free Card.

2.PROCESS
To obtain a Global Blue eTRS ticket, you must present:
・Items purchased
・Original Receipts
・Valid Social Visit Stamp in Passport
・Credit cards used for purchased (if any)

No receipt and eTRS = No Refund

3.CLAIM

Go to the eTRS Self-help Kiosk with your goods, receipts, passport, and eTRS Tickets at the airport.Follow the instructions to process your refund.

 

Do not pack away your purchases in your check-in luggage. You may be required to show your goods and original invoice/receipt at the Customs Inspection Counter.